oregonchildsupport.govChild Support - Oregon Department of Justice : Child Support

Escape This Site LocationsContact Us Oregon Department of Justice Child Support Supporting Parents to Support Children Choose to search: Child Support or All DOJ Escape This Site Attorney General Child Support Consumer Protection Charities Victims & Survivors Media My Online Account Sign In Online Account Overview Attorney Access Payments How Paying Child Support Works Pay with Debit or Credit Card Pay with Check, Money Order, or Cashier’s Check Pay with Electronic Check Pay with Cash Set up Automatic Electronic Payment Withdrawals Holding Tax Payments Overpayments Services Enroll for Child Support Services Receiving Support Payments Establish a New Child Support Order Establish Paternity Support for Students Ages 18 - 21 Compliance Locating a Parent Modify an Existing Support Order Medical Support Interstate Cases FAQs for Participants Calculators & Laws Child Support Calculator Information Income Withholding Calculator (PDF) » Child Support Guidelines and Calculations Parenting Time Information Child Support Laws and Rules Resources Forms Office Access Information Administrative Hearings Process Confidentiality in Unsafe Situations Find Legal Help Find Unclaimed Funds Insurance Data Match Spousal Support Overpayments » Oregon Youth Authority (OYA) Timelines Tools for Professionals Tribal Veterans Employers Employer Portal » Employer Resources Overview Report New Hires Income Withholding and Methods of Payment Automated Clearing House (ACH) Credit Payments National Medical Support Notice FAQs for Employers Careers Child Support Careers Oregon Child Support Program Positions Current Recruitments Mental Health Awareness Month MENU Attorney General Office of the Attorney General Civil Rights Divisions Client Resources Public Records Forms, Manuals & Reports Careers Child Support My Online Account Payments Services Calculators & Laws Resources Employers Careers Mental Health Awareness Month Consumer Protection Motor Vehicles Homes & Mortgages Phone, Internet & TV Sales, Scams & Fraud Privacy, ID Theft & Data Breaches Credit, Loans & Debt For Businesses Charities Wise Giving Starting or Closing a Charity Annual Reporting for Charities Charitable Gaming Laws & Guides for Charities For Professional Fundraisers Victims & Survivors Victims’ Rights Victims’ Services Resources Training Opportunities Grant Funds For Grantees Crime Victim Compensation Advisory Committees & Task Forces Media Oregon DOJ Leadership News & Media Releases DOJ Quick Facts Databases and Resources Public Records DOJ Home / Child Support Online Account Sign In » Take our Survey » Popular Links Pay Your Child Support Online Account Sign-in Child Support Calculator Information Contact Us Locations Forms Employer Portal » Office Access Information Oregon Child Support Offices Most Oregon Child Support Program offices are open to the public. You can contact us by visiting any local office or one of these ways: Online Account Access: OregonChildSupport.gov/onlineaccount You can view your case and payment status and communicate with your case manager. Contact Us by Phone: Customer Service 800-850-0228 Call a branch office directly. Contact Us by Email: ChildSupportCustomerService@doj.state.or.us Email your case manager directly. Make Payments: Visit the Pay Support section of our website. Tax Offset Information Joint Filers The Oregon Child Support Program holds tax refund offsets from joint tax returns for six months. The hold period allows tax authorities time to make adjustments, such as when a joint filer who does not owe support (known as an injured spouse”) asks that their portion of the withheld payment be returned to them. See Oregon Administrative Rule 137-055-6021(1)(a) . When the tax refund offset is believed to be fraudulent, the program may hold a joint filer offset for more than six months. Single Filers Tax refund offsets for single filers are usually released the day after. However, sometimes, such as when the tax refund offset is believed to be fraudulent, the program may hold a single filer offset for six months or more. If you have questions, contact us at 800-850-0228 or through your online account. 1 If two spouses file a joint income tax return and one spouse has child support arrears, the spouse who does not owe the child support (referred to as the injured spouse”) may file a claim for their share of the refund to be returned to them. This is referred to as an injured spouse claim.” Child Support Self-Assessment Report The Federal Fiscal Year 2023 Self-Assessment Report is available here for download. The report is a PDF and requires Adobe Reader » to view. Calculate Support » Make Payments Now » Learn about payment options » Announcements National Mental Health Awareness Month Join the Oregon Child Support Program in observing National Mental Health Awareness Month (MHAM) this May. This national observance increases awareness about the vital role mental health plays in our overall health and well-being. Click here to learn about how supportive families, communities, and resources can help youth build strong foundations for lifelong well-being. New Reporting Requirement for Employers and Businesses A new Oregon requirement to report individuals who are independent contractors took effect on January 1, 2024. You can report independent contractors through the Oregon Employer Services Portal. If you believe this impacts your entity, find more information here . Annual Notices The Oregon Child Support Program issues Annual Notices ( English / Espanol ) with necessary information to participants each year. If you have an online account, you should have received an email saying you have a new urgent document in your online account. These do not require a response from you and are not an annual accounting of your cases. You can retrieve your Annual Notice by logging in and going to the Documents section. You can request a new PIN or reset your password directly from the online account login page. Online Account User Guide Online Account DID YOU KNOW? You can manage your case and view information from your online account. To log in to your account or to create a new account, click on the My Online Account tab. You can view your payment history and case-related information, send messages to your case manager, upload documents, and more. If you received an email saying your online account would be deleted due to inactivity and your account has already been deleted, you can register for a new account here . Survey: Tell us about your online experience The Oregon Child Support Program is constantly looking for ways to improve your online experience. Please help us out by completing our online survey . Your submission will be anonymous unless you request a response. Note: Clicking the survey link will navigate you away from this website. My Online Account Sign In Online Account Overview Attorney Access Payments How Paying Child Support Works Pay with Debit or Credit Card Pay with Check, Money Order, or Cashier’s Check Pay with Electronic Check Pay with Cash Set up Automatic Electronic Payment Withdrawals Holding Tax Payments Overpayments Services Enroll for Child Support Services Receiving Support Payments Establish a New Child Support Order Establish Paternity Support for Students Ages 18 - 21 Compliance Locating a Parent Modify an Existing Support Order Medical Support Interstate Cases FAQs for Participants Calculators & Laws Child Support Calculator Information Income Withholding Calculator (PDF) Child Support Guidelines and Calculations Parenting Time Information Child Support Laws and Rules Resources Forms Office Access Information Administrative Hearings Process Confidentiality in Unsafe Situations Find Legal Help Find Unclaimed Funds Insurance Data Match Spousal Support Overpayments Oregon Youth Authority (OYA) Timelines Tools for Professionals Tribal Veterans Employers Employer Portal Employer Resources Overview Report New Hires Income Withholding and Methods of Payment...